To learn more about Harbir Sian and the 20/20 Podcast, visit: https://aboutmyeyes.com/
Dr. Harbir Sian is an award-winning optometrist based in Vancouver, Canada. In The 20/20, Dr. Sian interviews guests from various backgrounds and industries to share their struggles and successes. Guests include business owners, entrepreneurs, world-class athletes, media personalities, medical professionals, and more.
Through conversations with these guests, Canada’s number 1 optometry podcast brings clarity to business, entrepreneurship, and eyecare. Dr. Sian also shares his personal experiences through his shorter Eye2Eye segment. In these short episodes, Dr. Sian opens up and provides a vulnerable look into the challenges he has faced (and overcome) in his personal and professional life.
The 20/20 Podcast gives you a look through different lenses and helps you focus on your growth.
Elevating the patient journey is about more than just good care — it’s about crafting a seamless experience from the first online search to post-visit follow-up. Dr. Wes McCann, owner of Doctors Vision Group, shares practical strategies for optimizing every touchpoint in an optometry practice, from streamlining intake and cross-training staff to refining handovers between doctors and opticians. With insights on marketing, clinic flow, patient communication, and even community engagement, he reveals how intentional design of the patient journey can reduce bottlenecks, increase efficiency, and build stronger patient relationships. This conversation offers a roadmap for practitioners ready to transform patient care into a complete, memorable experience.
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