THE WHY: When people use Google Maps to find a business, Google will usually put the highest-rated businesses before the lower-rated businesses. Google reviews help your business build authority on SERPs (search engine result page), and it will help build more trust in your practice. A BrightLocal study from 2022 states that 87% of consumers read online reviews for local businesses.
THE HOW: Send a follow-up email asking a patient to leave a Google review and add a link to your Google Business Profile. You can also leave QR codes around your office to encourage people to leave reviews.
– Sara Strohschein, SEO Coordinator, POD Marketing Inc.