Category: News
Tip Of The Week
How to handle a customer praising one of your staff members or the team as a whole?May 15, 2024 | Tip of the week 1) Express gratitude to the customer for taking the time to acknowledge and appreciate your staff member’s or team’s efforts. 2) Let them know they’re doing a great job and that their hard work is being recognized. 3) Amplify the praise by sharing the feedback via email, team meetings, or internal communication channels like newsletters, notice boards, or social platforms. 4) Highlight the impact of their actions on customer experience and the organization’s success. Source: Nick Samson – Optical Prism Magazine |
News
WestGroupe Partners with University of Waterloo School of Optometry & Vision Science
May 15, 2024
WestGroupe, a leading optical company headquartered in Montreal, has announced a generous donation...
Read MoreGet Ready for Eyewear Artwalk Denver
May 15, 2024
Get Ready for Eyewear Artwalk™ Denver: Discover, Connect, and Learn to Elevate Your...
Read MoreCanadian seniors at risk of vision loss due to financial barriers, according to Specsavers survey
May 15, 2024
Canadian seniors at risk of vision loss due to financial barriers, according to Specsavers survey...
Read MoreHoya Vision Care Shares Evidence on Myopia Management at EAOO Conference 2024
May 15, 2024
Satellite symposium held to boost Eye Care Professionals’ confidence in MiYOSMART spectacle...
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Video Theatre
Eyewear and Eye Care
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Last night, Doja Cat, Guram Gvasalia, Serena Williams, Janelle Monae, Teyana Taylor, & Rita...
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Read MoreNew J.F. Rey Acetates
May 10, 2024
J.F. REY extends its ACETATE collection by introducing GRAPHICOLOR, a range of new optical eyewear...
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