Category: News
Tip Of The Week
When is a customer complaint not a complaint?March 27, 2024 | Tip of the week When the complaint is met with empathy, active listening, and prompt resolution, it evolves into a valuable insight that can enhance products, services, and overall experience. If handled properly, a complaint will foster a stronger relationship and drive loyalty. In summary, when addressed effectively, a customer complaint morphs into a positive agent for progress and customer satisfaction. Source: Nick Samson – Optical Prism Magazine |
News
Protect Your Eyes, See The Skies – The Vision Council’s Total Solar Eclipse Guide
Mar 27, 2024
Go Beyond the Standards with The Vision Council’s Total Solar Eclipse Guide A nonprofit member...
Read MoreSpecsavers and Municipal Retirees Organization Ontario Partner to Make Eye Health More Affordable for over 36,000 Members
Mar 26, 2024
Specsavers, a leading eyecare and eyewear provider, has announced a partnership with the Municipal...
Read MoreEssilorLuxottica and World Council of Optometry (WCO) partner to establish a global standard of care for presbyopia and the aging eye
Mar 25, 2024
EssilorLuxottica and World Council of Optometry partner to establish a global standard of care for...
Read MoreCooperVision Enhances North American Academic Programs to Support Education and Training of Future Eye Care Professionals
Mar 22, 2024
Building upon the success of its array of academic programs, CooperVision has introduced several...
Read MoreNeurolens Strengthens Leadership for Accelerated Growth and Innovation
Mar 22, 2024
Neurolens, on a mission to transform eye care, announces a strategic leadership restructure to...
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Eyewear and Eye Care
Götti Bionic – Winner Of 100% Optical’s 2024 Love Eyewear Award
Mar 27, 2024
Götti Switzerland received the LOVE EYEWEAR AWARD 24 for the sustainable frame of the year with...
Read MoreBrighten Your Look with Vooglam’s Vibrant Neon Series Eyewear
Mar 27, 2024
Vooglam stands at the forefront of the fashion eyewear industry, continuously innovating with...
Read MoreMovitra Appoints Andrea D’arrigo As International Sales Director
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Luxury eyewear brand MOVITRA has announced the appointment of Andrea D’Arrigo as Global Sales...
Read MoreBrunello Cucinelli & EssilorLuxottica Celebrate Eyewear Collection Launch
Mar 26, 2024
New products are arriving from the 10-year licensing agreement that the Brunello Cucinelli fashion...
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