Category: Articles
Tip Of The Week
3 Steps To Resolve A Customer ComplaintMay 1, 2024 | Tip of the week 1) Listen actively to understand the customer’s concern, empathize with their experience, and apologize sincerely for any inconvenience. 2) Offer a solution that aligns with the customer’s needs and preferences promptly, ensuring clarity and transparency throughout the process. 3) After resolving the issue, follow up with the customer to ensure satisfaction and gather feedback for continuous improvement. Source: Nick Samson – Optical Prism Magazine |
News
Bausch + Lomb Announces First-Quarter 2024 Results
May 2, 2024
Bausch + Lomb Announces First-Quarter 2024 Results Revenue of $1.099 Billion GAAP Net Loss...
Read MoreThe Canadian Association of Optometrists releases a new “GetEyeWise” digital campaign to bring awareness about eye health and vision care
May 1, 2024
During May Vision Health Month, all Canadians are encouraged to integrate regular eye exams into...
Read MoreEye health survey uncovers Canadians’ concerns about recent symptoms affecting their eyes & vision: Canadian Ophthalmological Society
May 1, 2024
In time for Vision Health Month this May, the Canadian Ophthalmological Society, the national...
Read More2024 Excellence in Retailing Awards Finalists Announced
May 1, 2024
Retail Council of Canada (RCC) proudly presents the 65 finalists, from across 12 categories, who...
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Video Theatre
Eyewear and Eye Care
Jimmy Choo SS24 Eyewear Collection Cocktail
May 2, 2024
Last night, Jimmy Choo Creative Director, Sandra Choi, hosted a cocktail event to celebrate the...
Read MoreThe Iconic Guess Chain Becomes A Statement Of The Eyewear Collection
May 1, 2024
The iconic chain link design incorporated in GUESS Eyewear’s latest collection draws inspiration...
Read MoreVooglam’s “A Date with Vooglam” Event in LA:Celebrating Community and Style
Apr 29, 2024
Fashion met flair at The Grove in Los Angeles during the last weekend of April, as Vooglam hosted...
Read MoreNirvan Javan – A Passion For Fashion
Apr 29, 2024
A great passion of the designer behind the brand NIRVAN JAVAN is fashion. It serves as a diverse...
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