Category: News
Tip Of The Week
3 Steps To Resolve A Customer ComplaintMay 1, 2024 | Tip of the week 1) Listen actively to understand the customer’s concern, empathize with their experience, and apologize sincerely for any inconvenience. 2) Offer a solution that aligns with the customer’s needs and preferences promptly, ensuring clarity and transparency throughout the process. 3) After resolving the issue, follow up with the customer to ensure satisfaction and gather feedback for continuous improvement. Source: Nick Samson – Optical Prism Magazine |
News
Marcolin, Exclusive Licensing Agreement Signed With K-Way
May 6, 2024
Marcolin, a worldwide leading group in eyewear, and K-Way®, French brand born in 1965 – currently...
Read More‘You don’t need to be right next to it’: Ophthalmologists warning of impacts from fires in N.L. on eye health
May 5, 2024
An investigation into a fire that started at an abandoned commercial property in Happy...
Read MoreHOYA Vision Care Canada Announces MiYOSMART® Chameleon Patient Program Results and Promotion for Sun Lenses
May 4, 2024
Early Experience Program shows highly positive results from MiYOSMART Chameleon patients on three...
Read MoreKITS Eyecare to Present at the 19th Annual Needham Technology, Media & Consumer Conference on May 16, 2024
May 4, 2024
Kits Eyecare Ltd. (TSX: KITS) (“KITS” or the “Company”), a leading...
Read MoreARVO 2024: CooperVision Studies on Myopia Management & Contact Lens Comfort
May 3, 2024
ARVO 2024: Studies Reinforce Confidence in CooperVision Myopia Management Interventions &...
Read MoreSafilo signs a perpetual license agreement for David Beckham Eyewear
May 3, 2024
Safilo Group – one of the eyewear industry’s key players in the design, manufacturing, and...
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Video Theatre
Eyewear and Eye Care
LensCrafters Introduces Transitions(R) GEN S
May 7, 2024
LensCrafters Introduces Transitions® GEN STM A Revolutionary New Lens That Upgrades Prescription...
Read MoreThe Colour Clash Capsule Series By Tree Spectacles
May 7, 2024
Embracing the power and uplifting allure of colour Tree Spectacles announces the Colour Clash...
Read More“The Glare” By Woodys Eyewear, An Explosion Of Color
May 6, 2024
“THE GLARE”, AN EXPLOSION OF COLOR Personalized acetates and lots of color in the new Woodys’...
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